KMS Queue Token System - Efficient Queue Management Software
Streamline Your Queues with Touchscreen Kiosk
KMS Queue Token System revolutionizes customer flow in hospitals, clinics, banks, and service centers. Customers simply touch the doctor or service name on the intuitive kiosk to instantly generate a token displaying their queue position and token number. This virtual queuing eliminates long lines, allowing patients to wait comfortably until called.
Service providers or doctors manage the queue effortlessly by clicking “Next” on mobile or computer interfaces. The large monitor announces the token number with voice alerts, directing to the specific counter or room. After service completion, another “Next” click advances the queue seamlessly
As of 30-11-2025, KMS Queue Token Management System is trusted by 218+ In india 94+ Rest of india happy customers who use it to manage queues and customer flow smoothly in their businesses. Their trust and positive experience motivate continuous enhancement of the KMS Queue solution for faster service and better customer satisfaction. Every delighted KMS Queue user adds strength to the growing success of Kittys Micro Solutions in smart business automation.
Comprehensive Automated Reports
Generate instant insights with no manual effort:
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Average service time per provider or doctor.
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Tokens served per service person for performance tracking.
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Peak hours, queue analytics, and more customizable reports.
These reports optimize staffing, identify bottlenecks, and improve efficiency automatically.
Advanced Features for Smooth Operations
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Missed Token Recall: Automatically recalls no-shows, ensuring no customer is overlooked.
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Real-Time Queue Visibility: Shows live queue status, wait times, and position for transparency.
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Multi-Device Support: Works on kiosks, mobiles, desktops, and displays for flexible deployment.
This token management system reduces wait times, boosts staff productivity, and enhances customer satisfaction in high-traffic environments like OPDs and service desks
Imagine a busy clinic where patients like Raju arrive tired after work. Instead of standing in long lines, he walks to the KMS Queue Token System kiosk, touches “Dr. Sharma – General Checkup,” and gets token number 15 instantly. The screen shows “5 people ahead of you,” so Raju grabs a seat, checks his phone, and relaxes—no stress, no crowding. When it’s his turn, the big monitor flashes “Token 15 to Room 3” with a clear voice announcement, guiding him right to the doctor.
Now, Dr. Sharma sits comfortably at her desk or checks her mobile app. She finishes with the previous patient, taps “Next,” and the system automatically calls the next token with voice alert to the right room. If someone misses their turn, like token 12, the software recalls it later so no one is forgotten. At day’s end, Dr. Sharma sees easy reports: her average service time (just 8 minutes per patient) and total tokens served (45 that day), helping her plan better shifts without any paperwork hassle
Picture a bustling tattoo studio where Priya walks in excited for her first ink but dreads the usual wait. She heads straight to the KMS Queue Token System kiosk, taps “Artist Ravi – Custom Tattoo,” and grabs token 8 with “3 ahead” displayed clearly. Priya relaxes in the cozy lounge, scrolling her gallery ideas, while the system keeps her updated—no hovering or frustration.
At his station, Artist Ravi finishes the client before, clicks “Next” on his tablet, and the overhead monitor blares “Token 8 to Station 2” with voice call. If a walk-in misses like token 5, it auto-recalls later. End of day, Ravi checks simple reports: his average tattoo time (45 minutes) and 12 tokens served, helping the owner schedule smarter without guesswork
Arun rushed into his favorite men’s beauty parlor on a hectic Saturday, expecting the usual chaos of guys crowding around chairs for haircuts and shaves. Instead, he spotted the KMS Queue Token System kiosk, tapped “Barber Anil – Haircut & Beard Trim,” and got token 10 showing “4 ahead.” No more pushing or waiting on his feet—Arun sat back with a coffee nearby, checking his position anytime on his phone, feeling relaxed instead of irritated.
Barber Anil wrapped up the guy before, hit “Next” on his mobile app, and the display screen announced “Token 10 to Chair 2” with a loud voice call. The system even auto-recalled a missed token later, keeping things fair. After Arun’s perfect trim, the owner pulled up quick reports: Anil’s average service time (15 minutes) and 25 tokens handled that day, proving how KMS boosts efficiency without extra staff hassle
In a popular massage center, busy professional Meera arrives after a long day, craving relaxation but tired of endless waiting. She taps “Therapist Sunita – Deep Tissue Massage” on the KMS Queue Token System kiosk, gets token 10 showing “4 ahead,” and settles into the lounge with herbal tea, feeling calm instead of crowded. The system keeps everything smooth, letting her unwind until the monitor voices “Token 10 to Room 4,” guiding her right on time.
For service providers like Sunita, the KMS software is a game-changer—they just tap “Next” on their phone or tablet after each session to call the next client automatically, with voice alerts ensuring no mix-ups. Missed tokens get recalled smartly, avoiding lost appointments. Plus, end-of-day reports show average session time (like 30 minutes), tokens handled per therapist, and peak hours, helping owners schedule staff better, cut stress, and boost efficiency without paperwork
In a crowded men’s beauty parlor, customer Vikram arrived for a quick beard trim during peak hours, dreading the usual elbow-to-elbow wait. With KMS Queue Token System, he tapped “Stylist Raj – Beard Service” on the kiosk, grabbed token 12 showing “2 ahead,” and sat comfortably sipping tea—knowing exactly his wait time without stress or confusion.
Stylist Raj clicked “Next” on his phone after the prior client, triggering the monitor’s voice call: “Token 12 to Station 1.” The system auto-recalled a missed token earlier, ensuring fairness, while end-of-day reports revealed Raj’s speedy 10-minute average service and 30 tokens handled—cutting chaos, boosting efficiency, and keeping customers happy
For salon owners, implementing the KMS Queue Token Management System delivers measurable ROI by transforming customer flow and boosting operational efficiency. Imagine a busy men’s beauty parlor where instead of chaotic waiting and lost customers, clients take tokens instantly from a kiosk showing their position in line. This reduces customer frustration and increases client retention leading to higher repeat visits. Salons using such token systems have reported up to a 30% increase in client throughput, meaning more customers are served daily without needing extra staff. With average service times accurately tracked, salon owners optimize schedules, reducing downtime and maximizing stylist productivity.
Financially, salons see quick returns on investment; an efficient queue cuts no-show losses and streamlines service so that revenues can increase by 20-35% within the first year. For example, a salon handling 25 extra clients per week at an average service price of ₹800 could generate an additional ₹80,000 monthly revenue, translating to ₹9,60,000 annually. Coupled with automated reports that identify peak hours and staff performance, KMS empowers owners to make data-driven decisions that enhance profitability and customer satisfaction. The investment in KMS Queue Token Software can typically break even within 6 to 12 months, making it a smart solution for salons aiming to upscale without significant overheads.
Here is a customer testimonial story about a great queue experience:
“I recently visited a busy clinic where the KMS Queue Token System was in place, and I must say it changed my whole experience. Instead of standing in a long, stressful line, I simply touched the doctor’s name on the kiosk and instantly received my token with my position in the queue displayed. It was so easy to know exactly how many people were ahead of me, which allowed me to relax and use my waiting time productively without constantly worrying. When my token number was called with a clear voice announcement and displayed on the monitor, I felt well-informed and cared for throughout the entire process.
What impressed me even more was how smoothly the doctors managed the queue from their mobiles or computers—they just clicked ‘Next’ to call the next patient, and the system even reminded them about missed tokens. At the end of my visit, I learned they also get detailed reports that help improve service efficiency, which explains the quick and organized workflow. Overall, this system made my entire visit hassle-free and gave me confidence that the clinic values its patients’ time.
Case Study 1: Hyderabad Men’s Salon Boost
Urban Cuts Salon in Hyderabad installed KMS Queue Token System amid peak-hour chaos, serving only 40 clients daily with frequent walkaways. Post-implementation, the kiosk reduced wait stress, increasing throughput to 55 clients/day—a 37.5% rise. Monthly revenue jumped from ₹3,20,000 to ₹4,40,000 (₹800 avg. service), yielding ₹1,20,000 extra income. ROI hit 250% in 6 months, with reports showing 12-minute avg. service time.
Case Study 2: Mumbai Beauty Parlor Efficiency Gain
A Mumbai unisex parlor struggled with 25% no-shows due to unclear queues. KMS tokens and voice calls cut no-shows to 5%, boosting served clients from 35 to 48 daily (37% increase). Annual revenue grew ₹15 lakhs (₹600 avg.), with stylist utilization up 28%. System paid for itself in 4 months, as peak-hour reports optimized staffing by 2 hours daily.
Case Study 3: Bangalore Barber Chain Expansion
Three Bangalore barbershops using manual queues averaged 30 clients/day/location with high complaints. KMS multi-device support raised this to 42 clients (40% uplift), generating ₹2.1 lakhs extra monthly across sites. Detailed reports revealed 18% faster service cycles, enabling one extra stylist hire instead of three. Full ROI achieved in 8 months, scaling to happier customers and 25% repeat business growth